This is preview
Go to live version

How to pass the video assessment?

There is two video role play that needs to be done for the video assessment.

VIDEO ROLE-PLAY ONE:

You MUST make reference to the following items in your video:

  • State your Full Name
  • State your Date of Birth
  • Show your Proof of Photo ID document (for e.g., current driver’s license, passport, etc)
  • PLEASE NOTE: Proof of identity MUST be provided 

You MUST make reference to the following items in your video:

  • Identify at least TWO (2) early indicators of potential intoxication and identify suitable intervention strategies to prevent intoxication.
  • Speak using appropriate language and tone of voice and effective conflict resolution skills
  • You must make mention of the State Laws and Regulations
  • You must make it clear that by law if they become intoxicated they cannot be served another drink and as a result, you must ask them to leave the venue
  • You can refer to RSA Signage.
  • Offer the patron water or soft drinks
  • Offer the patron the food menu

VIDEO ROLE-PLAY TWO:

You MUST make reference to the following items in your video:

  • Demonstrate the procedure to refuse sale or service of alcohol and assist intoxicated customer:
    • in emotional or physical distress, AND
    • with no food consumption during extended service of alcohol.
  • Speak using appropriate language and tone of voice and effective conflict resolution skills
  • You must make mention of the State Laws and Regulations
  • You must make it clear that by law they cannot be served another drink and as a result, you must ask them to leave the venue, and
  • You must refer to RSA Signage to re-enforce your decision
  • You must make an offer of Safe Transport
  • Inform/alert security, bar staff, and the manager about the offensive or disorderly behavior of the customer who has left.